Complete your details by entering your relationship to the child, at least one phone number and the address details.  All fields marked with * are mandatory.

• Tick "Yes" to create a user account
• Press Save & Next 

Enter your child’s details

*If you wish to advise the centre of something not included in this form, enter this in the Additional Information box

Press Save

• Under the child section, Click on Start or Finish Enrolment
  
  
• The Enrolment form will be displayed ready to be completed by you
  
  
• Complete all the fields. You will be required to complete a direct debit form as part of this process.
  
  
• Once you have completed the above press Save then Submit. An email notification will be sent to you to confirm the enrolment from has been completed and submitted.

Submitting a Waitlist Request 

Log into your My Family Lounge account using a computer, as the app does not support this process. 

Click on Booking Requests > New Request. 

Select the child/children you are requesting care for. 

Choose the service type you require. 

Select your preferred centre from the dropdown menu. 

Enter your preferred start date and the days you need. 

Click Save to complete your waitlist application. 

Next Steps: 

Centre Coordinators will review your application and email an offer with instructions once positions become available., 

Important: A two-week bond is required to confirm any permanent booking.

Casual & Vacation Care Bookings 

Press the Add Casual Booking button 

Select Child, the required Service, then Room 

Select Day required (by clicking on individual days it will display the daily activity details) 

Select booked selected day (to book another day, you will need to choose which service and room) 

Select Save changes if you want to book in another child 

Select Save and Exit to finish making a casual booking N.B. Once the bookings are confirmed they will appear in purple.