Wesley Services for Seniors

Wesley Care Finder

Compassionate support to help older people access aged care services. 

    Wesley Care finder program provides support for older people to access aged care services.  The care finder service is not available for everyone. It is specifically for vulnerable older people who need intensive support to access aged care and other local services Before applying, please check the criteria below for eligibility, services we can provide and area we funded for. 

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      Who it's for

      • Seniors over the age of 65 (50 if Aboriginal and/or Torres Strait Islander)
      • Face challenges communicating due to language or literacy barriers
      • Struggle to understand information or make decisions on their own
      • Are hesitant to engage with aged care providers or government services
      • Are in unsafe situations if they don’t receive proper care
      • Are eligible for government-funded aged care services
      • Live in an eligible local government area
      • Have no carer or support person to assist them or don’t feel comfortable relying on their carer for help

        What we do not cover

        The program cannot help with:

        • support with hoarding and squalor
        • assistance outside the Health Districts listed
        • crisis support
        • clients who don’t meet the eligibility criteria
        • direct provision of housing or accommodation
        • individuals who have the means or capability to resolve their situation without intensive support
        • clients who are already being case managed by another service

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        Function of a care finder


        • Support people to Interact with My Aged Care
        • Explain and guide people through the assessment process
        • Support to find and connect with  Aged care supports and services
        • Complete forms
        • Meet with providers
        • Support with understanding the provider agreement
        • Connect with other relevant supports in the community 

        Check if we service your area

        We service communities within the Wentwest, Wentworth and The Hunter New England and Central Coast Primary Health Network.

         

        • Western Sydney
        • Hawkesbury
        • Nepean
        • Central Coast
        • Lake Macquarie
        • Greater Newcastle
        • Port Stephens
        • Cessnock
        • Maitland
        • Dungog
        • Singleton
        • Muswellbrook
        • Upper Hunter
        • Mid Coast

        Not eligible?


        If you live outside of these regions or don’t meet the criteria, you can still get help through Access Australian aged care information and services | My Aged Care

        Who can we support

         

        We operate within the Wentwest, Wentworth and The Hunter New England and Central Coast Primary Health Network.

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        Western Sydney
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        Hawkesbury
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        Nepean
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        Central Coast
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        Lake Macquarie
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        Greater Newcastle
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        Port Stephens
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        Cessnock
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        Maitland
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        Dungog
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        Singleton
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        Muswellbrook
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        Upper Hunter
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        Mid Coast
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        How to access support

        If you or someone you’re assisting meets the eligibility criteria, Wesley Care Finder can provide free, comprehensive support. Steps to Access Wesley Care Finder Support: 

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        Step 1
        Ensure eligibility

        Confirm that the older person meets the program’s eligibility criteria, including the requirement to live in an eligible local government area and be eligible for government-funded aged care.

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        Step 2
        Consent to assistance

        The older person must give their consent before any personal information is shared with the care finder service.

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        Step 3
        Refer now

        Access the online referral system, complete the application and we’ll be in touch.

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        The service is fully funded through Primary Health Networks and is free of charge for eligible individuals. 

        Our support services

        Our Wesley Care Finder helps you to: 
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        Access My Aged Care and arrange an assessment
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        Attend and provide support during the aged care assessment (ACAT)
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        Find and shortlist aged care providers, services and assistance
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        Complete form and explain service agreements
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        Conduct follow up checks
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        Connect with additional community services
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        Outcomes

        Wesley Care Finder aims to: 
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        Simplify the process of accessing aged care services
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        Help older people conduct aged care assessments and identify their needs
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        Connect individuals to quality aged care support that meets their unique circumstances
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        Ensure older people feel supported, safe, and empowered throughout the process
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        Our office locations

        Raymond Terrace - Aged Care Finder
        Bella Vista - Aged Care Finder
        Scone - Aged Care Finder
        Penrith - Aged Care Finder
        Tuggerah - Aged Care Finder
        Taree - Aged Care Finder
        Maitland - Aged Care Finder
        Belmont - Aged Care Finder
        Newcastle West - Aged Care Finder

        Donate to Wesley Care Finder


        Help vulnerable people access aged care and essential support, so they don’t navigate it alone.

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